FAQ

How long does shipping take?

Orders usually arrive within:

10–20 business days after shipment

Processing normally takes:

1–3 business days after payment confirmation.

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Do you offer free shipping?

Yes.

We offer free standard shipping on orders over:

$49 USD

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Where does Nuvikara ship?

We ship to supported locations available during checkout.

Shipping availability may vary depending on destination and product availability.

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Can I return furniture?

Yes.

Eligible products may be returned according to our Return & Refund Policy.

Please contact customer support before sending any return.

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How can I track my order?

Once your order ships, we will send a confirmation email containing tracking information.

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How can I contact customer support?

You can contact us at:

Phone:
+86 14167638487

Service Hours:
9AM–6PM